Keypad

experience in was designed to provide fast and familiar access to core security actions such as arming, disarming, and emergency controls. The goal was creating an interface that feels reliable and easy to use during high-pressure situations. Special attention was given to button hierarchy, visual feedback, accessibility, and quick response times, ensuring users could confidently interact with the system while immediately understanding its current state and action confirmations.

Platform

TouchGFX

Year

2025

Collaborators

Development, QA

The Challenge

How might we design a smart keypad that lets everyday users manage their home security, lighting, and access—without needing a mobile app?


I was provided the following needs and constraints:

  • Must support core arming modes: Stay, Away, Sleep, and Disarm

  • Users should be able to control lights and scenes directly from the keypad

  • Should allow access control—adding or removing users and PINs

  • Needs to support zone management (bypass, check sensor status)

  • Interface must feel simple, fast, and friendly for all user types—tech-savvy or not

1

User interviews conducted.

1%

Consistency maintained across product screens.

1%

Reduction in development rework

Old Keypad

design in presented several usability challenges that affected speed and clarity during critical interactions. Users often struggled with crowded layouts, unclear button hierarchy, and inconsistent visual feedback when performing actions such as arming or disarming the system.


Important controls were difficult to distinguish, and system states were not always immediately understandable, especially during stressful situations or low-visibility conditions. The experience also felt visually outdated compared to modern smart home applications, creating a disconnect between the physical security system and the digital interface.


These issues highlighted the need for a cleaner, more intuitive, and more responsive keypad experience.

Color Palette

combines a deep navy background with a vibrant coral accent, creating a bold and modern visual identity. The dark blue provides a sense of stability, security, and professionalism, while the bright coral introduces energy, visibility, and strong visual focus. This contrast helps highlight important actions, notifications, and interactive elements within the interface.


The palette was designed to feel contemporary and distinctive while maintaining a clean and minimal aesthetic. However, accessibility testing revealed contrast limitations for smaller text sizes, especially when using coral on dark backgrounds or white text on coral surfaces. These insights helped guide future refinements toward better readability and more accessible visual communication.

Wireframes & Design

The keypad wireframes focused on simplifying critical security actions and improving usability during high-pressure situations. Early explorations tested button hierarchy, spacing, feedback states, and navigation patterns to create a faster and more intuitive experience. The goal was reducing confusion, improving visibility of important actions, and making the interface feel clear, responsive, and reliable.

Screen Saver

was designed to keep important system information visible while maintaining a clean and minimal appearance during idle states. It displayed essential statuses such as time, arming state, alerts, and connectivity, helping users quickly understand the system condition without fully interacting with the keypad interface.


Takeaway & Reflection

Along the way, I learned how clarity emerges not just from minimalism, but from deliberate structurevisual hierarchy, and predictable interactions. The new design reduces friction for casual users while still empowering advanced ones to act with confidence.

A final note: Redesigning a keypad is less about screens and more about trust. Users must feel the interface is calm under pressure—clear when the house is quiet, and even clearer when it’s not.